However, he has recently quit his full-time job as a primary school teacher in June and has since became a full-time photographer. When he found out that I was pregnant (on 30 Jan), he told me he would do a free maternity shoot for me in June. I thought it was nice of him since I have recommended so many BTBs to him and we are friends. On 5 May, I asked him whether we can set a date for the shoot. He only confirmed the date (21 June morning) with me on 16 May and he apologised for the late reply. I accepted his apology cos I thought he was just busy with all the weekend shoots.
Then on 1 June, 3 June, 7 June, 14 June and 15 June, I repeatedly sent him messages on Whatsapp, SMS, calls, Facebook messages and Facebook wall posts to ask him whether my maternity shoot is still on so that I could get prepared. He did not reply at all. I knew he was in Perth from 8-13 June judging from his Facebook page but since he could post pictures on his page, I assumed he had access to WiFi somehow.
When he came back, he still didn't reply me through any means. I had to contact my wedding videographer Mark on 16 June to ask whether Samuel had changed his number as I couldn't contact him. On 20 June, I asked Mark again because I guessed they would be working together on some wedding since it was a Saturday. Mark said he spoke to Samuel and that Samuel would reply me. Of course, the maternity shoot did not happen the next day as promised. I could still see him posting pictures on Facebook and updating Facebook, and yet he has no time to answer my calls or reply my messages?! I could also see from Whatsapp that he was online and had read my messages.
I was angry not because I was cheapskate and did not have the free maternity shoot as promised. I was angry because of his attitude and the fact that he could not even be bothered to reply even though we were friends! How could you promise someone something then ignore that person? Until now, he still hasn't apologised or contacted me at all. So please be very careful if you hire him as your photographer because now that I have experienced this, I believe he can go MIA anytime. I believe there are no excuses for his poor attitude because this is now his full-time job. According to some other BTBs in the Budget Brides group, he had also MIA-ed in wedding events before and had always been late in responding to the couple. What an ass, seriously!
Samuel finally whatsapped me! and you know what? He still hasn't given me any explanation as to why he MIA-ed for so long (almost a year now). It took him one year to apologise to me, and the reason - because he is afraid that I would tarnish his reputation, since he has specifically requested in the message for me to remove all the negative reviews I have posted online. I am not sorry, and I will continue speaking the truth.
Jasmine Kee, 14 Aug 2014
Samuel, I see that my review is gone. So here is another one from me.
First of all, I have to say Samuel is a very friendly guy. That was the main reason why we signed up with him to be our actual day photographer. I think what is most important is for the couple to feel at ease with the photographer. But, here comes the bad part.
Samuel not only did not appear for my wedding, he was caught lying to me.
Here was what happened just 2 months ago.
During the 1st meet up in early March, Samuel mentioned to us that he will be out of town and will be back a day before my wedding. We were okay with that.
After the meetup, I asked for an invoice and the deposit amount. No reply until the 2nd week and he informed me that he will not be able to make it for the morning session and his partner will be taking over. He told me that he will be back in time for the afternoon session (wedding lunch). We okay-ed it (thinking back, it was a huge mistake). Invoice was only sent to me 5 weeks after the meet up (I was left with 7 weeks to my wedding then).
Fast forward to a week before my wedding, we communicated via whatsapp regarding the actual day details.
On the actual day, in the morning, someone asked about his whereabouts and his partner mentioned his flight was delayed and he will be late. Samuel told his partner on the morning itself. He did not message me about the delay, or that he wasn't going to turn up at all. Things were already chaotic at that time and he was the last thing on my mind. True enough, he did not turn up for the afternoon session at all.
I waited 2-3 days for his apology. NOTHING. When I finally messaged him, he told me, in his actual words, "I forgot to inform you."
Still feeling weird about his whole story, I went to search for his "delayed" flight. Turned out it landed on time. With all the information I went to confront him.
To cut the story short, he gave excuses, saying bad weather caused the delay etc. I told him his plane was on schedule (I've checked with the airline); he then told me he landed approx 10.41 (1st phonecall received); clear customs etc at 12-1 pm and then added "frankly speaking I am also abit tired and shaq due to the flight. And by the time I reached your hotel I am afraid the party is going to over.."
I have no words for his actions. He was irresponsible and unprofessional. He asked whether there is a way to compensate us. Is there any way to compensate anyone in such situation? I don't know.
I hope you will not remove my review/comment anymore. Others have a right to know what you might be capable of.
Jolyn Liao, 30 Jan 2015
I thought he's quite irresponsible. He took forever to give me my photos. And because he sponsored my photoshoot, I don't wanna harp too much on it. But doesn't mean I don't pay he gets all the time in the world. He's just irresponsible like that. Giving me an estimated month he will be done but didn't give me photos.
And then I once complained in Budget Brides about him, probably someone told him I posted negative comments about him. He promised me a small photo album but asked me to delete my comment. Till today, 2 weeks to my wedding no album whatsoever.
It doesn't matter if his skills are good. There are many photographers who have good skills too. But I can't tolerate someone like him who promise one thing and do another.
Definitely a bad experience for me. HTB is very disgusted with him too.
I chose to forgive him because he's young and just had a family. Don't wanna let him suffer too much. But if anyone ask me personally, highly not recommended.
Even if I perceived it to be long ago when it is rather recent, that chap knows when is my wedding. But still no news. I'm really not hard up for the album as long as I have my photos. After all it is not part of the contract I will have an album. But the fact is he promised and then he doesn't do it, now that pisses me. Nevertheless I'm disgusted with his responsibility attitude.
I can't say much since I didn't hire him but the truth is this, he don't keep up to his words.
First chance was receiving my casual photo shoot in Bali, didn't receive my photos when he promised 2 months. Never mind I waited since I may have lesser priority as mine is a sponsored shoot. But fact is this he promised 2 months.
And then someone help me ask him to give me my photos after I commented nasty stuff about him, he told me to remove my comment and he will give me a photo album to compensate. Till now, nothing. No sorry, nothing. I don't wanna ask him for it anymore because is meaningless. Twice in a row he showed me such service.
More bad reviews here:
https://singaporebrides.com/weddingforum/threads/samuel-from-pixioo.20098/